Who operates this forum
Hero Imaging AB (Sweden) is responsible for personal data processed on Hero Community.
What data we collect
We process only the information needed to provide and secure the forum, such as:
- Email address
- Username and display name
- Password (stored only as a secure hash, never in plain text)
- Profile information you choose to provide
- Posts, comments, and content you upload (including files)
- IP address and technical logs used for security and abuse prevention
Please avoid posting sensitive personal data on the forum.
Why we process your data
We use personal data only to:
- Create and manage user accounts
- Enable posting, replying, and file uploads
- Keep the forum secure and reliable
- Prevent abuse and moderate content
Our legal basis is contractual necessity (to provide the service) and
legitimate interest (to protect the forum, users, and our systems).
Cookies and local storage
We use only essential cookies and local storage required for login, sessions, and security
(for example, protection against misuse). We do not use tracking, advertising, or analytics cookies.
Data sharing and hosting
We do not sell personal data and we do not share it with third parties for marketing.
Forum data is stored on servers operated by service providers used to run the forum infrastructure.
Access is limited to authorized administrators and only when needed for operations, security, or support.
How long we keep data
We keep data only as long as necessary:
- Account data is kept while your account is active.
- Posts and uploads remain until you delete them or an administrator removes them.
- Security logs are kept for a limited period and rotated as part of normal operations.
You can request account deletion at any time. Some information may need to be retained if required for
security, legal obligations, or to maintain the integrity of the forum.
Your rights
Depending on applicable law (including the GDPR), you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Object to or request restriction of certain processing
- Request a copy of your data (data portability)
- Lodge a complaint with a supervisory authority
Contact
If you have questions about this policy or want to make a request, contact:
privacy@heroimaging.com